Payment
Payment must be made in full no later than 7 working days prior to
the course start date unless otherwise agreed in advance.
Please note that Online Bookings and Payments can be received as late as 2 days before first training day.
UnitedMind reserves the right to re-allocate
the course place to another participant if fees are not paid in time and in accordance with any agreement made.
Prices
All prices are stated on the relevant training course page on our
website. Courses will be charged at that rate
at the time of booking. For further information and group booking please contact us.
UnitedMind has the right to change the cost of
any course at any time, however if a course has already been booked, the
client will be charged the price quoted at the time of the booking.
Settlement Terms
Payment for all training or services booked and confirmed by the
client must be made prior to the training course or session taking place unless otherwise agreed in writing.
Payment can be made by cheque, PayPal or BACS
transaction.
Transferring courses
The following charges will apply if you wish to transfer your booking to a later course date:
- 25% of the fee
up to 30 calendar days prior to the date booked
- 50% of the fee
up to 14 calendar days prior to the date booked
- 100% of the
fee up to 7 calendar
days prior to the date booked
Participants can be transferred by contacting UnitedMind via telephone or email.
The transfer option only relates to participants who are transferring to a different date on the same course.
The
choice of course date must be specified at the time of transfer
otherwise the instruction will be considered a cancellation and
cancellation fees apply.
The option to transfer participants can only be used once, after which
any movement will be considered a cancellation.
All outstanding invoices
will remain due, irrespective of the number of working days notice
given for the cancellation.
Substitute delegates
You can transfer a place on a course to a substitute delegate free of charge.
Cancelling courses
Cancellations must be received in writing via email at info@unitedmind.co.uk and must contain the full booking details including organisation name, booking and participant contact details.
Your cancellation will be confirmed in writing along with an invoice
for any fees due. See relevant cancellation fees below.
Course dates and venues
UnitedMind reserves the right to alter course dates and venues without liability.
In the event of a cancellation where alternative cannot be provided in respect of that course a full refund will be offered.
UnitedMind will not reimburse travel or accommodation
expenses. UnitedMind are not able to offer refunds for
cancellations outside our control, including adverse weather conditions,
flooding or industrial action.
Course outlines
In
order to respond to changes in market demand UnitedMind
reserves the right to alter its course content and/or tutors at any
point.
Course notes and training
UnitedMind's course notes and training cannot be relied upon for
legal
interpretation. Neither UnitedMind nor its appointed tutors or
consultants can accept responsibility for the actions of participants,
or those of other people reading the course notes, or
responsibility for any loss incurred as a result of relying on the
course content or the course notes.
Course Terms and Conditions
Booking
Courses may be booked by telephone, e-mail, online booking or in
writing. If booked by telephone, the booking must be confirmed in
writing within 7 days of the original booking.
Payment details to be provided with bookings.
Cancellation of booked courses by Customers
Should you wish to cancel training courses already booked, the following cancellation charges apply:
- 25% of the fee
is non-refundable for training and workshops
cancelled up to 30 calendar days prior to the
date booked
- 50% of the fee
is non-refundable for training and workshops
cancelled up to 14 calendar days prior to the
date booked
- 100% of the
fee is non-refundable for training and workshops cancelled up to 7 calendar
days prior to the date booked
Discount policy
Multiple booking discount only applies to participants booked at the same
time and may not be used in conjunction with any other special discount
or offer which may be offered from time to time. Unless otherwise
stated, any discount available on an event may not be used in
conjunction with any other special discount or offer which may be
offered from time to time.
Important note
Your booking form constitutes a legally binding contract. It may be
necessary for reasons beyond our control to change the content and
timing of the programme, the tutors, the date or the venue. In the
unlikely event of the programme being cancelled, we will automatically
make a full refund but hereby disclaim any further liability. If the
programme takes place but you are unable to attend, whether for reasons
within or beyond your control, the above conditions in relation to
transfers and cancellations will apply.
UnitedMind accepts no responsibility for loss occasioned to any
person acting or refraining from action as a result of the information
disclosed by UnitedMind during the event.
Privacy policy
The personal details you give us will be used to provide you with
relevant information regarding our training courses or services. All
information collected via UnitedMind's site will be kept strictly confidential. A
more detailed explanation about how we safeguard your personal
information is described below. If you have any questions, please do not
hesitate to contact us.
Notice and disclosure
UnitedMind collects the following information regarding visitors to
the web site: domain name, name, relevant personal details, information
regarding which pages are accessed, information volunteered by you
(such as survey information), e-mail address and site registrations.
UnitedMind will analyse the web site data to constantly improve
the value of the materials available for our subscribers, where possible tailoring the material to individual
requirements.
Privacy of our e-mail lists
UnitedMind maintains several e-mail lists to keep
subscribers, registered users, the press, professional institutions and
other interested parties informed about new products or services.
We do not sell, rent, loan, trade or lease e-mail
addresses to any companies outside UnitedMind.
Your details
The details you provide will be held on UnitedMind's database and
will be used to promote other products and services that may be of
interest from UnitedMind, we will not pass your details onto any
third parties without your permission.
UnitedMind is registered with The Information Commisioners Office (ICO) to ensure that correct and appropriate procedures are in place for dealing with personal data.
Upon your request you will be removed from UnitedMind's database.
All bookings on our events are subject to the above terms and
conditions and your acceptance of them constitutes a legally binding
contract under English law. You will be deemed to have accepted the
terms
and conditions at the time of booking if using our website or for
bookings made in any other way, unless we hear from you within
seven days of our confirmation.
